“We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” Jeff Bezos It is quite common in business for someone to work very hard to win a customer for the first time and to build the initial relationship. …
“Developing a personal connection with anyone you’re trying to do a big deal with is really important.” Sam Altman Fully 85 percent of the best jobs out there are filled through contacts, rather than through want ads or recruitment agencies. Someone has the need for a particular job to be filled and lets it be …
“Instead of better glasses, your network gives you better eyes.” Ronald Burt Your network is composed of the number of people you know, both directly and indirectly. These are people over whom you can exert some influence and who can in turn exert some influence over you. The most successful people in our society, at …
“As the physically weak man can make himself strong by careful and patient training, so the man of weak thoughts can make them strong by exercising himself in right thinking” James Allen The Law of Correspondence says that your outer world is a mirror of your inner world. It says in the Bible, “As a …
“Singleness of purpose is one of the chief essentials for success in life, no matter what may be one’s aim.” Rockefeller The fourth strategic variable, perhaps the most important of all in sales and marketing, is the principle of concentration. This is your ability to focus all of your energies and resources on those specific …
“Each man is capable of doing one thing well. If he attempts several, he will fail to achieve distinction in any.” Plato Specialization means that you decide exactly what it is that you are going to do, and do well, in your field. Successful people in every field specialize rather than generalize. They focus their …
“80% of the results come from 20% of the causes. A few things are important; most are not.” Richard Koch Another important strategic planning concept is the 80/20 Rule, the “Pareto Principle,” which Italian economist Vilfredo Pareto wrote about in 1895 in Switzerland. This rule says that 80 percent of your results will come from …
“Holding on is believing that there’s a past; letting go is knowing that there’s a future.” Daphne Rose Kingma If there is anything in your life or your work that you wouldn’t get into today, knowing what you now know, it is an excellent candidate for creative abandonment, for being discontinued altogether. Is there any …
“I want to be the best version of myself for anyone who is going to someday walk into my life and need someone to love them beyond reason.”Jennifer Elisabeth There is a simple way to determine how good you are at what you do:Are you in great demand? If you are very good, people are …
“There is nothing either good or bad, but thinking makes it so.” Shakespeare My third breakthrough came when I learned that all causation is mental. Everything you create in your material world begins with a thought of some kind. If you want to change something on the outside, you have to begin by changing it …